Shipping policy
Shipping Policy
Thoughtfully Packaged. Beautifully Delivered.
At Mohanie Beauty, every order is prepared with love and care. We are committed to ensuring that your beauty essentials arrive safely and in excellent condition.
Please review our shipping policy before placing your order.
Order Processing
All orders are processed within [2–3 business days], excluding weekends and holidays.
During holidays, promotional events, or periods of high order volume, processing times may be extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Please note that processing times are separate from shipping transit times.
Shipping Rates & Delivery
Mohanie Beauty ships from South Florida.
Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
Estimated delivery times will vary depending on the shipping carrier and destination.
Please note that delivery estimates are not guaranteed. Delays caused by shipping carriers, weather conditions, holidays, or other circumstances beyond our control may occur.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow your package’s journey.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Please carefully review your shipping address before submitting your order.
If you notice an error in your shipping information, contact us as soon as possible.
While we will do our best to accommodate address corrections before an order ships, changes cannot be guaranteed once an order has been processed or dispatched.
Additional shipping fees may apply if a package must be reshipped due to an incorrect or incomplete address.
Lost, Stolen, or Delayed Packages
Once your package has been transferred to the shipping carrier, delivery is handled by that carrier.
If your tracking information indicates that your package has been delivered but you have not received it, we recommend checking with household members, neighbors, or your local shipping carrier.
Please contact us if you need assistance locating your package.
Mohanie Beauty will review shipping concerns individually. Refunds or replacements for lost, stolen, or delayed packages are subject to applicable consumer protection laws and the circumstances of the shipment.
Damaged Packages
We take great care in packaging your beauty essentials.
If your order arrives broken or damaged, please contact us within 48 hours of delivery.
You must provide your order number and clear photographic evidence of the damaged product and packaging.
All damaged-product claims are subject to review and approval.
For additional information, please refer to our Return & Refund Policy.
Contact Us
For questions regarding your order or shipping, please reach out through our website’s contact page.
Thank you for shopping with Mohanie Beauty and allowing us to be part of your beauty routine.
With love,
Mohanie Beauty